The Cleaning Connection - Customer Satisfaction Survey

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Customer Satisfaction Survey

Keeping our customers happy isn't just a big part of our business—it IS our business. Please take a few moments to let us know what we're doing right and what we can improve upon.

Your Name:
Your Email:
Type of service:

Upon arrival this morning, when you first entered the building, how satisfied are you with the overall appearance of the entrance or lobby area?

ExceededMetNearly metMissed my standards for quality service

When you first come into your office or workstation, how satisfied are you with its appearance?

ExceededMetNearly metMissed my standards for quality service

Are the following tasks upheld at a satisfactory level within your work area?

Task		Comment
Trash baskets emptied	YesNo
Waste basket liners replaced	YesNo
Carpets vacuumed	YesNo
Carpet is edge vacuumed	YesNo
Desks Dusted	YesNo

If you ever had a question regarding our service, were you satisfied with our response?
Very SatisfiedSatisfiedNot Satisfied
If not, why?

What did you find that we did well for you?

What could we have done better?

The date of your last service: